Shipping & Delivery Policy

VyapAI is a Software as a Service (SaaS) platform. Please read our policy regarding the delivery of our services. As a digital-first company, our "shipping" is instant, secure, and purely virtual.

Instant Account Activation

As soon as your payment is confirmed, your VyapAI workspace is generated automatically. You will receive an activation email within minutes containing your secure login credentials.

Agent Deployment

Our basic AI agents are pre-configured and ready to launch immediately. For custom enterprise solutions, deployment times may vary from 24 to 48 hours depending on the complexity of your integration requirements.

Global Accessibility

Being a cloud-native platform, VyapAI is delivered over the internet. There are no physical shipments, meaning you can access your dashboard from any device, anywhere in the world, instantly.

1. Nature of Service

VyapAI provides digital products and services (CRM, AI Agents, etc.) accessible via the internet. We do not sell or ship physical goods.

We guarantee 99.9% uptime for our delivery infrastructure, ensuring that your AI agents are always online and ready to serve your customers.

2. Delivery of Service

Upon successful payment and account activation, you will receive immediate access to the purchased services. Confirmation of your purchase and account details will be sent to the email address provided during registration.

  • Account Activation:In most cases, account activation is instant.
  • Onboarding:For enterprise plans or specific integrations, our team may contact you to schedule an onboarding session or assist with setup.

3. Shipping Costs

Since there are no physical products, there are no shipping or handling fees associated with our services.

4. Issues with Access

If you do not receive access to the service after payment or encounter any issues logging in, please contact our support team immediately at hello@vyapai.com. We will resolve the issue as a priority.

Contact: hello@vyapai.com β€” +919179782285

Abhay Education Private Limited β€” Floor No.: Ground and First floor, Building No./Flat No.: 218, Dhanbad, Jharkhand (IN)

Service Delivery FAQs

Do you ship any physical products?
No. VyapAI is a strictly digital Software-as-a-Service (SaaS) platform. All our products, including AI agents, dashboards, and analytics tools, are accessed online via our website or API integrations.
I haven't received my activation email. What should I do?
First, please check your spam or promotions folder. If you still don't see it after 15 minutes, please contact our support team at support@vyapai.com. We can verify your purchase and manually trigger the onboarding sequence.
Are there any geographic restrictions on service delivery?
We strive to offer our services globally. However, access may be restricted in jurisdictions subject to trade sanctions or where local laws prohibit the use of certain AI technologies. Please check our Terms of Service for a full list of supported regions.
How are updates and upgrades delivered?
Updates are pushed automatically to the cloud. You do not need to download or install patches manually. You will always have access to the latest version of VyapAI every time you log in.